User Agreement

Introduction to the User Agreement:

Our online store welcomes you and informs you that you will find below the terms and conditions regulating your use of this store and all the legal effects that result from your use of the store’s services over the Internet and through this electronic platform, as any person’s use of the Al-Farq Telecom Store, whether he is a consumer of the store’s service or product or Otherwise, this is approval and acceptance from him, while he is fully competent, legally and legally, for all articles and provisions of this agreement, and it is a confirmation of your commitment to its regulations and what was mentioned therein. This agreement applies to all types of dealings between the user and the store, except for transactions related to personal status. This agreement is considered valid and effective as soon as you approve it and begin registering with the Al Farq Telecom Store in accordance with Article 10 of the Saudi Electronic Transactions System.

Article One - Introduction and Definitions:

The above preamble is considered an integral part of this agreement. Below you will find the meanings and definitions of the main phrases used in this agreement:

(Store) This phrase means Al-Fariq Communications Store, and this definition includes all forms of Al-Fariq Communications Store on the Internet, whether it is an electronic application or a website on the World Wide Web.

(User) This term means every consumer who purchases a product or service from the store.

(Agreement) This phrase means the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.

Article Two - User's legal capacity:

The user acknowledges that he has the legal capacity to deal with the store, or that he is at least eighteen years old.

The user agrees that if he violates this article, he will bear the consequences of this violation before others.

Article Three - The nature of Al Farq Telecom Store’s obligation:

Al Farq Telecom Store's commitment to consumers or users is to provide the service or product.

Al Farq Telecom Store may provide other services such as after-sales services or other related services, depending on the nature and type of service or product required from the user.

Article Four - Controls for using the Al Farq Telecom Store

The user is obligated to use the Al Farq Telecom Store in accordance with public morals and the regulations in force in the Kingdom of Saudi Arabia.

When purchasing a service or product from the Al Farq Telecom Store, the user is obligated not to use this service or product in a manner that violates public morals and the regulations in force in the Kingdom of Saudi Arabia.

Article Five - Accounts and Registration Obligations:

Once you apply to join the Al-Fariq Communications Store membership as a user, you are obligated to disclose specific information and choose a username and secret password to use when accessing Al-Fariq Communications Store services. You have thus agreed to:

You are responsible for maintaining the confidentiality of your account information and the confidentiality of the password, and you agree to notify Al Farq Telecom Store immediately of any unauthorized use of your account information at Al Farq Telecom Store or any other breach of your confidential information.

Al-Farq Telecom Store will not, in any case, be responsible for any loss that may befall you directly or indirectly, morally or financially, as a result of revealing your username or login information.

You are committed to using your account or membership with the Al Farq Telecom Store yourself, as you are fully responsible for it, and if someone else uses it, this is evidence that you have authorized him to use the store in your name and for your account.

When using Al Farq Telecom Store, you are committed to using it with all seriousness and credibility.

You are committed to disclosing true, correct, updated, complete and legal information about yourself as required during registration with the Al Farq Telecom Store and you are committed to updating your data if it changes in reality or in the event of the need to do so.

Al Farq Telecom Store is committed to treating your personal information and contact addresses with complete confidentiality.

If it becomes clear to Al-Fariq Telecom Store that you have disclosed information that is not true, incorrect, not current, incomplete, illegal, or in violation of what is stated in the User Agreement, Al-Fariq Telecom Store has the right to stop or freeze your account on the platform, without causing any damage to your rights. The difference store for other communications and its legitimate means of recovering its rights and protecting other users.

In the event that you do not comply with any of the above, the management of the Al-Fariq Telecom Store has the right to suspend or cancel your membership or block you from accessing the Al-Fariq Telecom Store services again.

Article Six - Electronic communications and official means of communication:

The parties to this agreement agree that communication takes place via the number and e-mail registered in this store.

The User agrees that all agreements, declarations, statements and other communications provided to him electronically shall substitute their written counterparts, and are a stand-alone argument, in meeting legal and legal needs.

The user agrees to the possibility of communicating with him and informing him of any provisions pertaining to this agreement or relating to dealing with him through the management of the Al-Fariq Communications Store broadcasting general messages received to all users or to specific users of the Al-Fariq Communications Store.

Article Seven - Amendments to the User Agreement and Fees:

Al-Farq Telecom Store may notify you of any amendment to this agreement according to the official means of communication under this agreement, according to which your obligations will be doubled or your rights will be diminished in accordance with any amendments that may be made to this agreement.

In the event of objection to any amendment to the usage agreement , Al-Fariq Communications Store hopes that you will stop using its services, as once you access your account in the Madd Line Store or use the Al-Fariq Communications Store, it is considered your acceptance of the amendments and a complete and complete agreement devoid of ignorance, and the Madd Line Store accepts discussion at any time. Proposal regarding these provisions.

All fees are calculated in Saudi Riyals and the currencies approved by Al-Fariq Telecom Store, and the user must pay all fees due in the store upon any purchase made by the customer, in addition to any other expenses added by Al-Fariq Telecom Store, provided that payment is made by the approved and specified means available through the Madd Line Store. .

Al Farq Telecom Store may impose fees on some users, depending on the offers, products or services they request or the fees or taxes imposed by the state on the nature of the product or service.

Al-Farq Telecom Store reserves the right to add, increase, reduce or deduct any fees or expenses in accordance with the articles, terms and provisions of the User Agreement, to any of the users, regardless of the reason for their registration.

Article Eight - Payment services in the Al Farq Telecom Store

The Al Farq Telecom Store, through its partners, provides a payment system in the Al Farq Telecom Store. It can be done entirely online through the payment options available on the Madd Line Store or through any payment method provided by the Madd Line Store from time to time.

Al-Farq Telecom Store is committed to setting the price of the service or product that it displays in its store according to the recognized market value.

Al Farq Telecom Store is committed to providing invoices, receipts, and receipt vouchers for all amounts and profits that arise in its store, and is committed to giving the user the invoice for his purchase of a service or product from Al Farq Telecom Store.

Al Farq Telecom Store is committed to providing the generally accepted accounting specifications in its online store, in implementation of the provisions of this agreement, and the legal, economic, commercial and regulatory interests of this organization.

Article 9 - Your personal information and transaction details information:

The user acknowledges that he grants Al Farq Telecom Store an unlimited, global, perpetual, irrevocable, royalty-free, and licensed right to use information or personal materials or otherwise that you have provided or provided to Al Farq Telecom Store or announced on the store through your joining or using it. This can be done through the forms designated for communication and registration, or via any electronic message or any of the communication channels available in the store. In order to achieve any of the interests you see.

The provisions for the confidentiality of consumer information are subject to the rules of the “Privacy Policy and Confidentiality of Information” of the Al Farq Telecom Store, and the provisions contained in this agreement related to the confidentiality of information.

Article 10 - Intellectual Property:

- The intellectual property rights of Al-Fariq Telecom Store are rights fully owned by Al-Fariq Telecom Store, whether they owned them before or after the establishment of this online store.

- The user or consumer respects the intellectual property rights of the Al Farq Telecom Store, which includes the Madd Line Store itself, and the words, logos and other symbols of the Madd Line Store or displayed on the Madd Line Store, as the Madd Line Store, and every right affiliated with the Madd Line Store, is Full intellectual property rights are owned by Al Farq Telecom Store

Article Eleven - Al Farq Telecom Store’s Responsibility:

Al- Farq Telecom Store is committed to conducting its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.

- Al-Farq Telecom Store does not bear any claims arising from errors or negligence, whether resulting directly, indirectly, or accidentally, or through the user, or through a third party such as shipping companies.

- Al Farq Telecom Store, its employees, owners, and their representatives are committed to ensuring that the product or service is sound, legitimate, authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia, and used for legitimate purposes.

Article Twelve - Confidentiality of Information:

Al-Farq Telecom Store takes standards (tangible, organizational and technical) to protect users and prevent unauthorized persons from accessing and storing users’ personal information.

You acknowledge as a user that the Internet is not a completely secure medium, and the confidentiality of your personal information cannot be guaranteed 100% through Al-Farq Telecom Store.

Al Farq Telecom Store has no control over the actions of any third party, or third parties, such as other Internet pages linked through links to the platform or third parties claiming to represent you and others.

You know and agree that the Madd Line Store may use your information that you provided to it, with the aim of providing products and services to you in the Al Farq Telecom Store, and to send you marketing messages, and that privacy in the Madd Line Store controls the collection, processing, use and transfer of your personal identity information, and is subject to the rules of information confidentiality. For the “Privacy Policy and Confidentiality of Information” of Al Farq Telecom Store

Article Thirteen - Restricting Access or Membership:

Al Farq Telecom Store may suspend or cancel the user’s membership or restrict the user’s access to the store’s services and products at any time, without warning, for any reason, and without limitation.

Article Fourteen - Replacement Policy:

Without prejudice to the contractual and statutory provisions of the warranty, the consumer has the right to replace the product provided to him from the Al Farq Telecom Store within the next three days from the date of receipt of the product, and he is not entitled to replace the product after three days have passed.

In order to replace the product, the product must be in good condition and the consumer must not have used the product or obtained any benefit from it. Al Farq Telecom Store has the right to inspect the product before replacing it to ensure its safety.

The consumer does not have the right to replace the product in the following cases:

If the product was manufactured at the request of the consumer or according to specifications specified by him, this excludes products that have a defect or that violate the specifications specified by the consumer.

If a defect appears in the product due to consumer misuse.

Article Fifteen - Return Policy:

Without prejudice to the contractual and statutory provisions of the warranty, the consumer has the right to cancel the contract and return the product provided to him from the Al Farq Telecom store within the three days following the date of receipt of the product, and he has no right to that product after three days have passed.

To return a product, it is required that the product be in good condition and that the consumer has not used the product or obtained any benefit from it. Al Farq Telecom Store has the right to inspect the product before returning it to ensure its safety.

The consumer has no right to return the product in the following cases:

If the product was manufactured at the request of the consumer or according to specifications specified by him, this excludes products that have a defect or that violate the specifications specified by the consumer.

If a defect appears in the product due to consumer misuse.

If the product is found to be poorly preserved or stored.

None of our products can be returned if damaged by the customer

If the provisions of the aforementioned return policy are met; The consumer has the right to cancel the contract and return the product to the Al Farq Telecom store with a refund of the amount paid.

Article Sixteen - Applicable Law or Regulation:

This User Agreement is governed and formulated in accordance with the applicable laws, regulations and legislation in force in the Kingdom of Saudi Arabia, and is completely and completely subject to the regulations in force with the authorities in the Kingdom of Saudi Arabia.

Article Seventeen - General Provisions:

In the event that any material contained in or clause contained in this User Agreement is cancelled, or if there is any contained material or any clause contained in this Terms of Use that is no longer in effect, such matter does not annull the validity of the remaining materials, terms and provisions contained in the Terms of Use and they remain in effect until further notice. From the management of Al Farq Telecom Store

This usage agreement - which may be amended from time to time as the case may be - constitutes the usage agreement, work mechanism, understanding, agreement and contract between Al Farq Telecom Store and the user, and both parties to this agreement agree to take into consideration the following:

Al-Fariq Communications : The Arabic language is the applicable language when interpreting the provisions of this agreement, or when translating it into another language.

All prices displayed on Al Farq Telecom Store services or products may be modified from time to time.

The promotional or marketing offers that Al Farq Telecom Store may place are temporary offers, as Al Farq Telecom Store has the right to modify or stop these promotional or marketing offers at any time.

The parties to this agreement are committed to dealing with each other in a manner that does not violate the legal rules, regulations and applicable laws related to the nature of the dealings between the Al Farq Telecom Store and the user.

This usage agreement shall not be canceled except by a decision issued by the management of the Al Farq Telecom Store.